Frequently Asked Questions

Therapy can bring up a lot of questions especially if it’s
your first time reaching out.
Below are answers to some of the most common questions
I receive about sessions, scheduling, and what to expect.

If you don’t see your question here, feel free to reach out.
I’m happy to help!

  • Every session looks a little different because it’s based on what you need. Sometimes we spend the session talking about what is happening in your life. Other times, we may practice self-compassion skills, mindfulness, or creative activities.

  • Typically, clients start out with weekly or every other week sessions. This helps build connection and consistency in the process. Over time, we may move to less frequent sessions. We’ll decide together what is best for you.

  • This is one of those tough questions! I don’t have an exact answer… Some clients come for a few months to work through a specific challenge, while others find long term therapy helpful for continued growth and support. We’ll check in regularly about your goals and progress so therapy continues to be a meaningful process for you.

  • I work with clients ages 12 and up, including teens, college students, and adults.

About Therapy

  • Yes. When I work with clients under 18, I keep parents or caregivers involved in a supportive and collaborative way. That might include occasional check-ins or joint conversations to help everyone feel informed and aligned, while still honoring your teen’s privacy and autonomy in sessions.

    For some teens, especially those needing more structured family-based support, I may recommend adding family therapy or other specialized providers to the care team. When that happens, I continue offering individual support focused on emotional regulation, self-understanding, and coping skills. This allows your teen to have a safe space to process while still working toward shared family goals with the broader treatment team.

  • Yes! I offer secure telehealth sessions for clients throughout Georgia. Many clients enjoy the flexibility of virtual therapy. If you prefer to come in person but need the option of virtual sessions for last minute changes to your schedule, you are free to do that as well!

  • Many people feel unsure at first. Our free 15-minute consultation call is an opportunity for you to ask questions, share what’s going on, and get a feel for whether my style is a good fit for you. You don’t have to commit to anything right away!

Working Together

  • My rate is $200 for the initial 60 minute intake session and $180 per 50 minute session. I reserve a limited number of reduced-rate spots for clients with financial need. If cost is a concern, feel free to mention it during your consult call so we can explore options together.


  • I am considered an out-of-network provider and do not bill insurance directly.
    However, many clients receive partial reimbursement through their insurance company by submitting a superbill (an itemized receipt I can provide).

    You’re welcome to check your benefits by asking your insurance company:

    • Do I have out-of-network mental health coverage?

    • What percentage of each session will be reimbursed?

    • Is pre-authorization required?

    • How do I submit superbills for reimbursement?

  • Yes, therapy sessions are typically eligible for payment through Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA).

Rates & Insurance

  • Things come up unexpectedly and I completely understand. I ask for at least 48 hours’ notice if you need to cancel or reschedule a session. This helps me offer that time to another client who may be waiting for an opening.

    Cancellations made with less notice are charged the full session fee, though I try to be flexible and understanding if there’s an emergency or sudden illness.

  • Once you’ve completed your intake paperwork, you’ll have access to my secure online client portal, where you can view and manage appointments.

    Because afternoon and evening spots tend to fill quickly, I ask that clients who prefer sessions after 3 PM reserve a recurring weekly or biweekly time to keep their spot. If you’re available earlier in the day, you’re welcome to schedule as needed through the portal or chose a recurring time that works for you.

  • Most sessions are 50 minutes. I occasionally offer longer 75-minute sessions when helpful for deeper work or more complex situations.

Logistics

Still have questions?
I’d be happy to talk them through during a
free 15-minute consultation.

Schedule a call

How to get started?

Schedule a Consult Call

Start by scheduling a free 15–20 minute phone consultation. We’ll talk about what’s bringing you (or your child) to therapy and see if Kind Heart feels like the right fit.

Intake Paperwork & Forms

If we decide to move forward, we’ll book a 60-minute intake session (in person or virtual – $200). Before we meet, you’ll receive secure online forms to complete, so I can come prepared with care and clarity.

Begin Your Therapy Journey

During our first session, we’ll get to know each other, explore your goals, and build a plan together. We’ll also set up a weekly time that works for you to begin your therapy journey with consistency and support.

Location for In-Person Sessions

My office is located in a quiet, accessible office park (The Wilton Center) in Roswell, GA which is just a short drive from downtown Roswell and Canton Street. The space is designed to feel warm, calm, and welcoming.

It is wheelchair accessible, with seating and furniture that accommodate different body sizes and needs. There’s plenty of free parking available right outside the building, and restrooms are located in the same suite as my office.

Whether you’re coming from nearby or meeting virtually, I aim to create a space where you can feel safe, supported, and fully yourself.